Customer reviews and what they say

it was without exception very good,

It was all good, La Siesta in Hanoi was great, as was Viroth's in Siem Reap, Tam Coc was lovely but the food was not as good as the rest of the hotel, Palm Garden was good and Au Lac in HCM had a good location but was our least favourite - staff not very helpful, bathroom rather smelly, breakfast not as good as other hotels.

All excellent and the staff were very helpful & friendly

All accommodation was exceptional. Superb accommodation, excellent food and very attentive service wherever we stayed.The only adverse comment we feel we should make concerns the Sofitel Plaza, Saigon. After driving back from the Mekong Delta we were all looking forward to spending some time relaxing around the roof top pool before our evening Vespa tour. Disappointingly, the pool being used for a 'private party' which, to us, was incomprehensible. Surely, as part of the service being offered by this hotel the pool should be open to all of its residents at all times. The response from the hotel management to our resulting complaint also left a lot to be desired.

Had a great balcony room in Kalaw and staff at the hotel fetched local food for breakfast (Shan noodles) at the request of our guide. Loved the Bagan King hotel and Thazin Garden.

The hotel in Battambang, La Villa Battambang, was marvellous. We especially like the eccentric manageress, she was wonderful. We were also particularly pleased with the hotel in Siem Reap because it was close enough to the the centre that we could walk in at night and eat in the Red Piano (recommended by Vicky).