Customer reviews and what they say

The first hotel was perfect in every way. Loved teh location and accomodation and breakfast buffet was amazing. The last hotel was a bit odd, but ok for one night. And the location was good. We enjoyed where we stayed in Gyeonju as it felt like a place Koreans visited and not just foreign tourist. Temple Stay was a highlight

With hindsight we would have stayed in a different area in Tokyo, Shinjuku wasn’t really for us, but that’s personal choice, the hotel there was excellent

Rooms were as expected, except for Nikko where we seem to have been upgraded to a suite which was very comfortable.

We absolutely loved the Ryse Hotel in Seoul. The hotel in Geyongu was a slightly lower quality but the Info-pack qualified this well commenting on the location of it etc.

All the hotels were clean, comfortable and of the standard expected for their rating.

As expected.The one five star hotel we stayed at was very good. Some hotels lack adequate lifts and have to allow extra time

Good quality hotels in excellent, central locations....walking distance from all the key sites

Very pleased with the hotels - we went for third star - with the possible exception of the Hotel Intergate in Hiroshima where the room was just that bit too small for two people with luggage. However, we did very much appreciate that some hotels had very good happy hours. Otherwise I would rate the hotels as excellent as third star hotels.

We were provided with a range of accommodation experiences ranging from local ryokans to western style hotels. With only one exception we were very content with the accommodation provided.

The first accommodation (Gracery Hotel Seoul) was excellent and set the standard very high. The traditional stay in Gyeongju was a bit more uncomfortable than what we expected (very noisy, touristic environment, not great bathroom facilities) but it might be because we expected something different and more similar to a Japanese ryokan, which was unfair on our part. The biggest disappointment was the Felix hotel in Busan: staff was rude and unwilling to provide information, the room was dirty (we found an old slipper surrounded by several dust bunnies under the bed, sign that it wasn't cleaned in months at least) and one night the alarm woke us up at 4am, which was very scary, and the only explanation was of "a malfunction". The 9brick hotel back in Seoul was ok and in a nice location, but breakfast was very poor: there were only two choices of food (both with meat) and they didn't have tea, only coffee and hot water (and what's the point of having hot water if you don't have tea bags??), which was weird and quite annoying in a 3 stars hotel.