Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

Displaying 291 - 300 of 358

A local chef takes shows off produce at a market in Vietnam
Sue S
Travelled to
9 years 9 months ago
★★★★★

Very well constructed tour. Great local guides and arrangements. Excellent support when we had a problem on one day.

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Ratings

Overall
★★★★★

Very well constructed tour. Great local guides and arrangements. Excellent support when we had a problem on one day.

Travel consultant
★★★★★
Enfys Huws

Very knowledgable about options and put together excellent tour as our introduction to Vietnam and Cambodia. Very helpful and attentive throughout tour and either side.

On the water in Ninh Binh
George C
Travelled to
9 years 8 months ago
★★★★★

Really good service from everyone at InsideVietnam. Our trip was excellent. The guides were very knowledgeable, friendly, helpful and interesting...

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Ratings

Overall
★★★★★

Really good service from everyone at InsideVietnam. Our trip was excellent. The guides were very knowledgeable, friendly, helpful and interesting the drivers, too, were very good and we really appreciated their care and attention.

Travel consultant
★★★★★
Enfys Huws

I was glad that Enfys suggested that she booked our long haul flights as when we were thinking about the trip that seemed quite a costly and complex thing to organise. The hotels she selected for us were just exactly right and she has to take some of the credit for the smooth running of our whole trip.

Accommodation
★★★★★

The Anantara Resort in Hoi An was especially good.

Value for money
★★★★
Vietnam - MuCangChai
George C
Travelled to
9 years 8 months ago
★★★★★

Really good service from everyone at InsideVietnam. Our trip was excellent. The guides were very knowledgeable, friendly, helpful and interesting...

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Ratings

Overall
★★★★★

Really good service from everyone at InsideVietnam. Our trip was excellent. The guides were very knowledgeable, friendly, helpful and interesting the drivers, too, were very good and we really appreciated their care and attention.

Travel consultant
★★★★★
Enfys Huws

I was glad that Enfys suggested that she booked our long haul flights as when we were thinking about the trip that seemed quite a costly and complex thing to organise. The hotels she selected for us were just exactly right and she has to take some of the credit for the smooth running of our whole trip.

Accommodation
★★★★★

The Anantara Resort in Hoi An was especially good.

Value for money
★★★★
Con Dao beach
Katherine C
Travelled to
9 years 7 months ago
★★★★★

Very Good.Enjoyed it all.Like the opportunity to do our own add ons.The personalized trip worked well and hadnt considered it...

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Ratings

Overall
★★★★★

Very Good.Enjoyed it all.Like the opportunity to do our own add ons.The personalized trip worked well and hadnt considered it before.

Travel consultant
★★★★★
Enfys Huws
Phong Nha caves
Caroline & Callum
Travelled to
9 years 7 months ago
★★★★★

Excellent, personal service and an intimate understanding of Vietnam.

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Ratings

Overall
★★★★★

Excellent, personal service and an intimate understanding of Vietnam.

Travel consultant
★★★★★
Enfys Huws

The confidence that my son and I had in Enfys at the time we booked our trip proved to be right our trip was really well tailored to our needs and making this s unique holiday.

Exterior of Hue's Imperial Tombs
Nicola R
Travelled to
9 years 7 months ago
★★★★★

Brilliant service from the first phone conversation with Enfys back in March last year. All of the guides were friendly...

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Ratings

Overall
★★★★★

Brilliant service from the first phone conversation with Enfys back in March last year. All of the guides were friendly, knowledgeable & helpful and the accommodation was excellent.

Travel consultant
★★★★★
Enfys Huws

Enfys was friendly & helpful at all times. She really listened to my ideas & put together a trip that matched exactly what Id asked for with a few (nice)surprises thrown in!

Accommodation
★★★★★

The accommodation was excellent at all of the stops. We particularly liked the Forest Floor Lodge and the surprise upgrade in Hue.

Value for money
★★★★
Julie F
Travelled to
9 years 7 months ago
★★★★★

Flexible, willing to listen to ideas and needs. Good knowledge of countries

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Ratings

Overall
★★★★★

Flexible, willing to listen to ideas and needs. Good knowledge of countries

Travel consultant
★★★★★
Enfys Huws

Helpful, knowledgeable

Accommodation
★★★★★

All well located and of a good standard

Value for money
★★★★
Bay at Phu Quoc beach
Mark T
Travelled to
9 years 8 months ago
★★★★★

We felt extremely well looked after from our first enquiry. The whole trip was very well organised and we were...

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Ratings

Overall
★★★★★

We felt extremely well looked after from our first enquiry. The whole trip was very well organised and we were treated ex tremely well by all the guides and the hotels were all of a high standard and in good central locations

Travel consultant
★★★★★
Enfys Huws

Very helpful and patient and she took us through a number of options so that we were able to make informed choices

Accommodation
★★★★★
Value for money
★★★★
Cycling along the banks of the Thu Bon River near Hoi An
Graham
Travelled to
9 years 9 months ago
★★★★★

We had a relaxing and enjoyable holiday, the tour guides were excellent and gave a personal insight into living in...

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Ratings

Overall
★★★★★

We had a relaxing and enjoyable holiday, the tour guides were excellent and gave a personal insight into living in Vietnam.

Travel consultant
★★★★★
Enfys Huws

Enfys was first class she arranged some great stays in excellent hotels with tours that were wide ranging and fascinating

Accommodation
★★★★★

Accomodation was good with some excellent locations, we particularly enjoyed the stay in the tent as part of the tour

Value for money
★★★★
Sunset in Halong Bay
Val H
Travelled to
9 years 9 months ago
★★★★★

Although our trip was arranged at fairly short notice( and with a very basic knowledge of Vietnam & Cambodia on...

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Ratings

Overall
★★★★★

Although our trip was arranged at fairly short notice( and with a very basic knowledge of Vietnam & Cambodia on our part)everything went to plan beautifully & we had a really marvellous time with the absolute minimum of effort on our part!

Travel consultant
★★★★★
Enfys Huws

We had a slight hiccup with one of our hotels during the trip. I emailed Enfys & everything was resolved pretty well immediately & to our satisfaction.

Accommodation
★★★★

All the hotels chosen were excellent. We had one slight hiccup with building works& after an email to Enfys we were moved to alternative & better accommodation - it was done with utmost speed & courtesy & we were so pleased with the way it was all dealt with.

Value for money
★★★★★