Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

4.9

Excellent★★★★★

Displaying 41 - 50 of 385

Destination

Travel consultant

Review rating

Peter E

Travelled to

Cambodia

Malaysia

Thailand

11 months 1 week ago

★★★★★

Inside Asia addressed our trip itinerary to include cultural, rural/local, and unique visits and experiences. We had a wide variety...

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Ratings

Overall

★★★★★

Inside Asia addressed our trip itinerary to include cultural, rural/local, and unique visits and experiences.
We had a wide variety of temples, cuisine and regional social interactions

Travel consultant

★★★★★

Steph Holman

Steph followed up with us on our trip and was a great asset.

Accommodation

★★★★★

The accommodations were great. Sala Lodges in Siem Reap, in particular is a fantastic laid back, central city rest bit.

Value for money

★★★★★

Information pack

★★★★★

Belinda K

Travelled to

Laos

11 months 1 week ago

★★★★★

We had a great time. Good hotels and transfer arrangements .

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Ratings

Overall

★★★★★

We had a great time. Good hotels and transfer arrangements .

Travel consultant

★★★★★

Jon Fisher

Jon arranged a great itinerary for us, listening to out ideas and making some good suggestions.

Accommodation

★★★★★

I opted for basic room at Maison Dalabua - no balcony and this was fine. Although balconies look nice I never saw anyone sitting on theirs as either by pool or out and about!

Mandala Ou was just our thing.

La Folie had a great setting. Restaurant much more expensive than anywhere else but in comparison to UK prices still cheap.

Value for money

★★★★

Information pack

★★★★★

Paul E

Travelled to

Cambodia

Laos

11 months 2 weeks ago

★★★★★

Another excellent adventure ! Superb guides which always make a journey very special.

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Ratings

Overall

★★★★★

Another excellent adventure ! Superb guides which always make a journey very special.

Travel consultant

★★★★★

Liam Koehler

Produced an excellent ittinary by listening to what we were after and making the effort to keep fine tuning things untill they were just right for us. Although we were continually changing bits here and there nothing was too much trouble and the result was exactly what we wanted.

Accommodation

★★★★★

Value for money

★★★★

Information pack

★★★★

Photos from the trip

David G

Travelled to

Cambodia

Singapore

Vietnam

11 months 3 weeks ago

★★★★★

We had a wonderful trip to Vietnam, Cambodia and Singapore arranged by Jessica Williams at Inside Asia. The itinerary was...

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Ratings

Overall

★★★★★

We had a wonderful trip to Vietnam, Cambodia and Singapore arranged by Jessica Williams at Inside Asia.
The itinerary was superb and all accommodation and guides were brilliant. Flights went very well with drivers & guides waiting on our arrival at each airport with no hiccups whatsoever.
We would thoroughly recommend Inside Asia for a personalised experience.

Travel consultant

★★★★★

Jessica Williams

Thanks Jessica. It was a fabulous holiday with no problems whatsoever.
The itinerary was great, giving us time to relax and explore on our own in between tours with experienced knowledgeable guides to wonderful venues.

Accommodation

★★★★★

All the hotels we used were wonderful with staff being so friendly and accommodating.

Value for money

★★★★★

Information pack

★★★★★

Nicola S

Travelled to

Vietnam

11 months 2 weeks ago

★★★★★

Liam ( our representative from Inside Asia) sent us a plan that matched all our requests. We saw so much...

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Ratings

Overall

★★★★★

Liam ( our representative from Inside Asia) sent us a plan that matched all our requests. We saw so much of Vietnam and meet some great people. The different trips we had gave us a wide experience of life in Vietnam. Each of our guides were so knowledgeable and easy to chat to with advice of shops and restaurants to visit during our stay .

Travel consultant

★★★★★

Liam Koehler

Easy to talk too, listened well and planned a trip to match all our requirements . He kept in contact with updates we needed to know about . Liam answered emails and questions quickly and in depth .

Accommodation

★★★★★

Value for money

★★★★

Information pack

★★★★★

Andrew S

Travelled to

11 months 2 weeks ago

★★★★

I had a good experience.

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Ratings

Overall

★★★★

I had a good experience.

Travel consultant

★★★★

Grant Ekelund

Accommodation

★★★

A couple of the hotels i had were not good. For the price i paid, i expected better hotels.

Value for money

★★

Information pack

★★★★

Douglas N

Travelled to

Cambodia

Laos

11 months 3 weeks ago

★★★★★

Absolutely fabulous.

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Ratings

Overall

★★★★★

Absolutely fabulous.

Travel consultant

★★★★★

Liam Koehler

Thank you, Liam. You were really good at listening to us and planning the holiday around our particular likes. You were also excellent at keeping us informed before the the holiday started and at checking in on us shortly after it began. Huge thanks!

Accommodation

★★★★★

Really good accommodation, that had character.

Value for money

★★★★

Information pack

★★★★★