Customer reviews and what they say

Would have been excellent except for Pu Long retreat

We had a good mix of 3* city hotels, 'jungle camps' and 4-5* beach hotels. The 3* city hotels were all clean and well presented. The hotel in Ipoh (M boutique) was not central to the restaurant district which was a mistake as we didn't realise it was there. Grab took a long time to load (>5 days to work) so we were stuck in the hotel and the food was average. The other city hotels (KL, Penang and Kuching) were very central and we could walk into the main restaurant/ night-life areas. The jungle camps and wildlife resorts were fabulous and the general trend of higher star hotels towards the end of the holiday was great. The switch of hotel from Gaya Island to Shangri-La Rasa Ria (SLRR) was a real shame, nut unavoidable. SLRR was a 5* hotel about an hour from KK. It was very isolated and we felt trapped in the resort, which was very expensive food-wise compared to everywhere else on the trip. We spent a third of our total budget in these last 4 days. The hotel was lovely, but I would have preferred to have gone back to the Shangri-La Tanjung Aru, where we could have accessed the restaurants in KK and arranged another boat trip

All of our accommodation was great, and for the most part exceeded expectations. The only exception was the Sofitel Saigon Plaza, the lobby, restaurant and staff were great but the rooms were quite tired and not what I would expect from a 5* hotel. However we didn't spend much time in the room so we weren't bothered, but someone spending more time in the city might be disappointed.

Small boutique hotels which offer a real insight in to the culture and food.

Except the hotel in Bangkok....We thought it was way below the quality of all the other hotels.

Very high standard

Accomodations were generally very good. The location of the villa at the Fusion Resort in Phu Quoc was magnificent but the room itself had no doors on the bathroom, toilet room or shower. It also had a step down to the bed area which was hazardous as it wasn't easy to get used to. The room at the Hotel Royal Hoi An MGallery was the least desirable on our trip. The bathroom, toilet room and shower being right next to the bed separated by just a curtain was undesirable and unbecoming of a 4/5 star hotel.