Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

4.9
Excellent★★★★★

Displaying 261 - 270 of 392

Food market in Hoi An
Lorraine H
Travelled to
Vietnam
7 years 10 months ago
★★★★★

We had excellent customer service from start to finish and our accommodations,guides, and transportation were first-rate throughout the trip.

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Ratings

Overall
★★★★★

We had excellent customer service from start to finish and our accommodations,guides, and transportation were first-rate throughout the trip.

Travel consultant
★★★★★
Charlotte Bower

We appreciated that Charlotte offered suggestions based on her own experiences, such as visiting Luang Prabang, and her patience and responsiveness as we modified and fine-tuned our itinerary.

Accommodation
★★★★★

Every single hotel offered outstanding service, clean and comfortable and beautiful accommodations, and good food. We were very, very pleased.

Value for money
★★★★★
Vietnamese food
Brian H
Travelled to
Vietnam
7 years 10 months ago
★★★★★

Completely reliable. Would not hesitate to use InsideVietnam again if we travel in their service area. The service in country...

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Ratings

Overall
★★★★★

Completely reliable. Would not hesitate to use InsideVietnam again if we travel in their service area. The service in country was often beyond our expectations.

Travel consultant
★★★★★
Charlotte Bower

The trip went off without a hitch.

Accommodation
★★★★★
Value for money
★★★★
A woman in Yangon Myanmar
Loveday
7 years 10 months ago
★★★★★

A wonderful trip! Well-organised, with excellent, knowledgeable guides, and very good drivers.

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Ratings

Overall
★★★★★

A wonderful trip! Well-organised, with excellent, knowledgeable guides, and very good drivers.

Travel consultant
★★★★★
Charlotte Bower
Accommodation
★★★★
Value for money
★★★★★
Information pack
★★★★★
Walking around the pagodas at Bagan
Anne
7 years 10 months ago
★★★★★

Very good service. Charlotte was very knowledgeable about Burma and places to visit, including places that have just opened up...

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Ratings

Overall
★★★★★

Very good service. Charlotte was very knowledgeable about Burma and places to visit, including places that have just opened up including Hpa An. Very good service on Christmas Day when our flight from the UK was delayed for 6 hours.

Travel consultant
★★★★★
Charlotte Bower
Accommodation
★★★★★

We loved the Governor's Residence, Hpa An Lodge and Thar Garden.

Value for money
★★★★★
Information pack
★★★★
Hanoi street scene
Iain W
Travelled to
Vietnam
7 years 10 months ago
★★★★★

Excellent thanks

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Ratings

Overall
★★★★★

Excellent thanks

Travel consultant
★★★★★
Charlotte Bower

Excellent thanks

Phong Nha caves
John G
Travelled to
Vietnam
7 years 10 months ago
★★★★★

Excellent guiding, great hotel in Siem Reap. Cooking class in Hoi An excellent

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Ratings

Overall
★★★★★

Excellent guiding, great hotel in Siem Reap. Cooking class in Hoi An excellent

Travel consultant
★★★★★
Vicky Garnett

Flexible, made last minute changes.

Accommodation
★★★★
Sunset over U-bein bridge
Gill
8 years ago
★★★★★

It was really good to meet in an unhurried atmosphere to discuss the travel possibilities for us in Burma with...

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Ratings

Overall
★★★★★

It was really good to meet in an unhurried atmosphere to discuss the travel possibilities for us in Burma with Charlotte. From this initial meeting she was able to put together an itinerary that reflected our preferences, budget and style of travelling i.e.not in a group.

Travel consultant
★★★★★
Charlotte Bower

Charlotte responded swiftly to our enquiries, amendments, further advice and dealt with problems concerning our return flight seat accommodation with threatened to marr our last experience.

Accommodation
★★★★★

Every location was to a much higher standard than we had expected.

Value for money
★★★★★
Information pack
★★
Food market in Hoi An
Christine G
Travelled to
Vietnam
7 years 11 months ago
★★★★★

Inside Vietnam was easy to work with and very professional. All tours were seamlessly handles and included well organized tours

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Ratings

Overall
★★★★★

Inside Vietnam was easy to work with and very professional. All tours were seamlessly handles and included well organized tours

Travel consultant
★★★★★
Liam Koehler

Very informative and took our family requirements into consideration when planning the trip. Always responsive to any questions or inquires asked prior or during the trip.

Accommodation
★★★★

We loved the hotel in Cambodia - Viroth Hotel, staff, food, room, location was excellent.

Value for money
★★★★
Floating market on the Mekong Delta
Valerie D
Travelled to
Vietnam
8 years ago
★★★★★

Most enjoyable. Received all necessary informaiton required for the trip

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Ratings

Overall
★★★★★

Most enjoyable. Received all necessary informaiton required for the trip

Travel consultant
★★★★★
Liam Koehler

Very helpful and knowledgable about our destination

Tour of a Vietnamese market with Chef Ai
Laura D
Travelled to
Vietnam
7 years 11 months ago
★★★★★

EXCELLENT WONDERFUL EXPERIENCE

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Ratings

Overall
★★★★★

EXCELLENT WONDERFUL EXPERIENCE

Travel consultant
★★★★★
Charlotte Bower

VERY HELPFUL WITH GOOD ADVISE