Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

4.9

Excellent★★★★★

Displaying 41 - 50 of 382

Destination

Travel consultant

Review rating

Nicola S

Travelled to

Vietnam

11 months 1 week ago

★★★★★

Liam ( our representative from Inside Asia) sent us a plan that matched all our requests. We saw so much...

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Ratings

Overall

★★★★★

Liam ( our representative from Inside Asia) sent us a plan that matched all our requests. We saw so much of Vietnam and meet some great people. The different trips we had gave us a wide experience of life in Vietnam. Each of our guides were so knowledgeable and easy to chat to with advice of shops and restaurants to visit during our stay .

Travel consultant

★★★★★

Liam Koehler

Easy to talk too, listened well and planned a trip to match all our requirements . He kept in contact with updates we needed to know about . Liam answered emails and questions quickly and in depth .

Accommodation

★★★★★

Value for money

★★★★

Information pack

★★★★★

Andrew S

Travelled to

11 months 1 week ago

★★★★

I had a good experience.

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Ratings

Overall

★★★★

I had a good experience.

Travel consultant

★★★★

Grant Ekelund

Accommodation

★★★

A couple of the hotels i had were not good. For the price i paid, i expected better hotels.

Value for money

★★

Information pack

★★★★

Douglas N

Travelled to

Cambodia

Laos

11 months 2 weeks ago

★★★★★

Absolutely fabulous.

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Ratings

Overall

★★★★★

Absolutely fabulous.

Travel consultant

★★★★★

Liam Koehler

Thank you, Liam. You were really good at listening to us and planning the holiday around our particular likes. You were also excellent at keeping us informed before the the holiday started and at checking in on us shortly after it began. Huge thanks!

Accommodation

★★★★★

Really good accommodation, that had character.

Value for money

★★★★

Information pack

★★★★★

Photos from the trip

Angela L

Travelled to

11 months 4 weeks ago

★★★★★

Spot on itinerary- Liam interrupted our requirements really well - providing us with experiences within each country that made it...

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Ratings

Overall

★★★★★

Spot on itinerary- Liam interrupted our requirements really well - providing us with experiences within each country that made it even more fun

Travel consultant

★★★★★

Liam Koehler

Kept us informed- and listened to our requirements

Accommodation

★★★★★

All hotels had something special not your run of the mill international brands

Value for money

★★★★

Information pack

★★★★★

Karen P

Travelled to

South Korea

11 months 1 week ago

★★★★★

Brilliant trip and Alex is an excellent guide

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Ratings

Overall

★★★★★

Brilliant trip and Alex is an excellent guide

Travel consultant

★★★★★

Samantha Barrow

Samantha was very helpful and went out of her way to make the trip to South Korea very enjoyable

Accommodation

★★★★★

The room was comfortable and very clean

Value for money

★★★★★

Information pack

★★★★★

Neil M

Travelled to

Japan

South Korea

11 months 2 weeks ago

★★★★★

Made the whole trip easier as this was first trip and needed someone we could rely on to ensure went...

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Ratings

Overall

★★★★★

Made the whole trip easier as this was first trip and needed someone we could rely on to ensure went smoothly.

Travel consultant

★★★★★

Aaron Boothe

Accommodation

★★★★

Good choice of locations, near to transport links and sights.

Value for money

★★★★

Information pack

★★★★★

Patricia U

Travelled to

Cambodia

Vietnam

11 months 2 weeks ago

★★★★★

This is the second trip we have co-planned with Inside Asia- a second great experience! Great process and results.

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Ratings

Overall

★★★★★

This is the second trip we have co-planned with Inside Asia- a second great experience! Great process and results.

Travel consultant

★★★★★

Lien Dam

Thanks Lien! You helped me make great choices for our trip! Wonderful experience!

Accommodation

★★★★★

Value for money

★★★★

Information pack

★★★★★

Leanne P

Travelled to

Cambodia

Vietnam

1 year ago

★★★★★

Inside Asia far exceeded every expectation I could have imagined before booking, we had so many amazing experiences and I...

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Ratings

Overall

★★★★★

Inside Asia far exceeded every expectation I could have imagined before booking, we had so many amazing experiences and I am just so grateful for their help in making this happen.

Travel consultant

★★★★★

Jessica Williams

Jessica listened to me no my ideas and, after a few alternative suggestions and a some good advice she turned my ideas into a stress free and amazing experience.

Accommodation

★★★★★

We asked for a range of accommodations and experiences these included hotels, a cruise, home stays, resorts and eco lodges.

Value for money

★★★★★

Information pack

★★★★★

Photos from the trip

Christina M

Travelled to

South Korea

1 year ago

★★★★

Well organised trip, slightly let down by the type of hotels chosen.

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Ratings

Overall

★★★★

Well organised trip, slightly let down by the type of hotels chosen.

Travel consultant

★★★★★

Liam Koehler

Took time to understand what we wanted

Accommodation

★★★

We found the hotels mainly too big and impersonal. The information provided about them was inaccurate as most of them did not really have a restaurant or anywhere to sit in the evenings

Value for money

★★★★

Information pack

★★★★

Peter D

Travelled to

Japan

South Korea

1 year ago

★★★★★

everything went very smoothly from inittal enquiry, through planning to the tripitself

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Ratings

Overall

★★★★★

everything went very smoothly from inittal enquiry, through planning to the tripitself

Travel consultant

★★★★★

Natasha Nejo

Thanks for putting together an excellent itinerary

Accommodation

★★★★

All hotels met or exceeded my requirements, although the Washington in Tokyo was soulless and not well located as well as being so large that they struggled to cope with numbers at breakfast

Value for money

★★★★

Information pack

★★★★★