Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

Displaying 121 - 130 of 356

Kay W
Traveled to
5 years 6 months ago
★★★★★

Had an amazing time. Everything went exactly as planned.

Read full review

Ratings

Overall
★★★★★

Had an amazing time. Everything went exactly as planned.

Travel consultant
★★★★★
Liam Koehler

Very quick to respond and planned the trip just as we wanted it.

Accommodation
★★★★★

Beautiful hotels and very friendly staff thoughout.

Value for money
★★★★★
A woman tends rice crop in Northern Vietnam
Michael B
Traveled to
5 years 7 months ago
★★★★★

As a previous customer of Inside Japan it was great to see the same level of service and product knowledge...

Read full review

Ratings

Overall
★★★★★

As a previous customer of Inside Japan it was great to see the same level of service and product knowledge from Inside Asia

Travel consultant
★★★★★
Dylan Westwood

Responsive to our needs and a pleasure to deal with from start to finish

Accommodation
★★★★

All first class. The airconditioning at the Alba Spa Hotel in Hue could do with renewal / servicing

Value for money
★★★★★
Con Dao beach
Nicolas R
Traveled to
5 years 7 months ago
★★★★★

Wonderful itinerary, very good hotels, guides and drivers.

Read full review

Ratings

Overall
★★★★★

Wonderful itinerary, very good hotels, guides and drivers.

Travel consultant
★★★★★
Charlotte Bower

Accommodated our wishes and preferences perfectly.

Accommodation
★★★★★

Most of the hotels exceeded our expectations.

Value for money
★★★★★
Terraced rice landscape of northern Vietnam
Pat O
Traveled to
5 years 7 months ago
★★★★★

The trip was so well organised by Dylan. It had everything we'd asked for and a whole lot more. Everything...

Read full review

Ratings

Overall
★★★★★

The trip was so well organised by Dylan. It had everything we'd asked for and a whole lot more. Everything went like clockwork, guides and drivers were always early and service everywhere was impeccable. Our tour encompassed so many different modes of transport and some really great hotels and was paced perfectly. Our pack of things to do in our free time was extremely useful too.

Travel consultant
★★★★★
Dylan Westwood

Dylan was great from our initial consultation and finding out what we wanted to see and our interests etc to tweaking our itinerary until we were totally satisfied. He was always extremely friendly and helpful and clearly wanted to make our holiday an iconic experience for us which it was!

Accommodation
★★★★★

The location of every hotel was spot on! Service brilliant, food always good with good choice. Our home stay was 5 star by our rating which was a real surprise. And our medium rating hotel in Saigon did a wonderful free afternoon tea every day!

Value for money
★★★★★
Aerial view of Ha Giang mountain landscape
Barbara H
Traveled to
5 years 8 months ago
★★★★★

Our Vietnam trip was just what we'd hoped for. Actually - it was better! Liam developed an itinerary that exactly...

Read full review

Ratings

Overall
★★★★★

Our Vietnam trip was just what we'd hoped for. Actually - it was better! Liam developed an itinerary that exactly matched what we were after.

Travel consultant
★★★★★
Liam Koehler

Liam really listened to what we wanted and produced an itinerary that matched perfectly, flexing things as requested as the plans developed. Very timely communication as well. We were always entirely confident in the arrangements being made.

Accommodation
★★★★

We preferred some accommodation to others but the standard was as expected throughout, and sometimes above.

Value for money
★★★★
Vietnamese pho
Anne K
Traveled to
5 years 8 months ago
★★★★★

Attention to detail from Dylan

Read full review

Ratings

Overall
★★★★★

Attention to detail from Dylan

Travel consultant
★★★★★
Dylan Westwood

Dylan was excellent

Accommodation
★★★★★
Value for money
★★★★★
Vietnam - MuCangChai
Ewa H
Traveled to
5 years 8 months ago
★★★★★

We had a brillant trip in Vietnam which had been efficiently organised, well executed and was clearly based on local...

Read full review

Ratings

Overall
★★★★★

We had a brillant trip in Vietnam which had been efficiently organised, well executed and was clearly based on local knowledge and an empathy for the country.

Travel consultant
★★★★★
Liam Koehler

Liam has always responded fully and effectively to any query or quibble we have raised. His expertise and experience in his field is much appreciated.

Accommodation
★★★★

Please refer to detailed feedback already sent to Liam.

Value for money
★★★★
Hue lady preparing food
Pearce
Traveled to
5 years 8 months ago
★★★★★

Liam asked good questions to establish what could be included to specifically suit our interests for our trip.

Read full review

Ratings

Overall
★★★★★

Liam asked good questions to establish what could be included to specifically suit our interests for our trip.

Travel consultant
★★★★★
Liam Koehler

Liam answered any questions I had and gave good clear advice and had clearly understood what we would enjoy and should be included.

Accommodation
★★★★★

All hotels were in ideal locations and clean and comfortable

Value for money
★★★★
Walking along the railway tracks in the back streets of Hanoi
Louise D
Traveled to
5 years 9 months ago
★★★★★

As with when we have used you previously, you got our requirements spot on. Perfect!

Read full review

Ratings

Overall
★★★★★

As with when we have used you previously, you got our requirements spot on. Perfect!

Travel consultant
★★★★★
Liam Koehler

Liam was great, understood what we wanted out of our holiday and always super polite and attentive with any of our requests. Made the whole experience perfect.

Accommodation
★★★★★
Value for money
★★★★
Limestone karts in Halong Bay Vietnam
Snodgrass
Traveled to
5 years 8 months ago
★★★★★

Liam took our original interests and turned them into a very memorable holiday.The quality of the hotels and travel arrangements...

Read full review

Ratings

Overall
★★★★★

Liam took our original interests and turned them into a very memorable holiday.The quality of the hotels and travel arrangements were excellent and at all stages we found our guides looked after us

Travel consultant
★★★★★
Liam Koehler

Friendly,knowledgeable and attentive to our interests

Accommodation
★★★★★

La Residence at Hue was particularly good

Value for money
★★★★★