Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

Displaying 41 - 50 of 358

Two people cycling along a quiet street in Udo Island
Hardeep S
Traveled to
1 year ago
★★★★★

South Korea was truly amazing. The 3 cities visited (Seoul, Gyeongju and Busan), the guided tours and the sights explored...

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Ratings

Overall
★★★★★

South Korea was truly amazing. The 3 cities visited (Seoul, Gyeongju and Busan), the guided tours and the sights explored independently were all impressive. The Korean people were very friendly and welcoming, the food exceptional and the transport system world class. The 4 different hotels were all of a high quality and very well located to explore, eat and shop locally.

Considering the logistics of the trip, with 4 train journeys and 4 hotels in 8 days, everything went smoothly and for that credit has to go to Sam Barrow and Inside Asia for organising everything. The locally supplied mobile Wi-Fi device was invaluable, as was the preloaded Tmoney (Metro) card which was used a lot. The guidebooks provided and the specifically curated Travel Info-Pack were very helpful in ensuring stress free travel and sightseeing across South Korea.

Travel consultant
★★★★★
Samantha Barrow

Sam listened to my requirements for the trip I wanted, with the cities I wanted to visit in South Korea and the fairly inflexible travel dates I had in mind and managed to arrange an itinerary that was well suited to me.

I was told when I initially got in touch 6 weeks before my trip that normally a minimum of 8 weeks notice is needed to organise a trip of this nature, but Sam was very helpful and said she would make it happen, for which I’m grateful.

In the lead up to the trip Sam was regularly in contact with me to go over details and keep me informed and also ensured that when she was unavailable that her colleagues would support me.

I also spoke to Sam before my trip and she provided some invaluable recommendations for South Korea, with her having just returned from a visit there which was similar to my planned itinerary.

Accommodation
★★★★

I found all the hotels to be very good in terms of accommodation, facilities and location.

At my final hotel in Seoul (Hotel Gracery Seoul) where I stayed for 1 night, due to needing to check out before 07:30am to head to the airport, I was not able to have the paid for breakfast at the hotel. I had asked the hotel the night before that most hotels in this situation would happily provide a takeaway breakfast/ sandwich, but this hotel refused. Something to note.

Value for money
★★★★
Information pack
★★★★

Photos from the trip

Soldier marching at DMZ
Paul W
Traveled to
1 year 1 month ago
★★★★★

We had a lovely holiday.

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Ratings

Overall
★★★★★

We had a lovely holiday.

Travel consultant
★★★★
Holly Brown

She wasn't always contactable.
The holiday had to be changed after we thought the itinerary was fixed so we went to Sokcho towards the end of the holiday. This may have been due to the local agent.

Accommodation
★★★★

We thought the Four Point Hotel in Seoul was the best hotel on the holiday. Definitely the best breakfast.
There were no menu choices when we stopped at the historic village in Andong. The food on both days was the same. We were there for the experience but it was a little disappointing. Apart from that the accommodation and people were lovely.
For some reason we were booked a twin room rather than a double for our stay in Busan.
Having clothes washing machines and dryers in many of the hotels was very useful. They weren't expensive. If we go back to S.Korea will take less clothes.

Value for money
★★★★★
Information pack
★★★
Angkor Wat temple complex
Peter E
1 year ago
★★★★★

Inside Asia addressed our trip itinerary to include cultural, rural/local, and unique visits and experiences. We had a wide variety...

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Ratings

Overall
★★★★★

Inside Asia addressed our trip itinerary to include cultural, rural/local, and unique visits and experiences.
We had a wide variety of temples, cuisine and regional social interactions

Travel consultant
★★★★★
Steph Holman

Steph followed up with us on our trip and was a great asset.

Accommodation
★★★★★

The accommodations were great. Sala Lodges in Siem Reap, in particular is a fantastic laid back, central city rest bit.

Value for money
★★★★★
Information pack
★★★★★
Bolaven Plateau
Belinda K
Traveled to
1 year ago
★★★★★

We had a great time. Good hotels and transfer arrangements .

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Ratings

Overall
★★★★★

We had a great time. Good hotels and transfer arrangements .

Travel consultant
★★★★★
Jon Fisher

Jon arranged a great itinerary for us, listening to out ideas and making some good suggestions.

Accommodation
★★★★★

I opted for basic room at Maison Dalabua - no balcony and this was fine. Although balconies look nice I never saw anyone sitting on theirs as either by pool or out and about!

Mandala Ou was just our thing.

La Folie had a great setting. Restaurant much more expensive than anywhere else but in comparison to UK prices still cheap.

Value for money
★★★★
Information pack
★★★★★
Angkor Wat by day
Paul E
Traveled to
1 year ago
★★★★★

Another excellent adventure ! Superb guides which always make a journey very special.

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Ratings

Overall
★★★★★

Another excellent adventure ! Superb guides which always make a journey very special.

Travel consultant
★★★★★
Liam Koehler

Produced an excellent ittinary by listening to what we were after and making the effort to keep fine tuning things untill they were just right for us. Although we were continually changing bits here and there nothing was too much trouble and the result was exactly what we wanted.

Accommodation
★★★★★
Value for money
★★★★
Information pack
★★★★

Photos from the trip

David G
1 year ago
★★★★★

We had a wonderful trip to Vietnam, Cambodia and Singapore arranged by Jessica Williams at Inside Asia. The itinerary was...

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Ratings

Overall
★★★★★

We had a wonderful trip to Vietnam, Cambodia and Singapore arranged by Jessica Williams at Inside Asia.
The itinerary was superb and all accommodation and guides were brilliant. Flights went very well with drivers & guides waiting on our arrival at each airport with no hiccups whatsoever.
We would thoroughly recommend Inside Asia for a personalised experience.

Travel consultant
★★★★★
Jessica Williams

Thanks Jessica. It was a fabulous holiday with no problems whatsoever.
The itinerary was great, giving us time to relax and explore on our own in between tours with experienced knowledgeable guides to wonderful venues.

Accommodation
★★★★★

All the hotels we used were wonderful with staff being so friendly and accommodating.

Value for money
★★★★★
Information pack
★★★★★
Rice paddies in Ha Giang
Nicola S
Traveled to
1 year ago
★★★★★

Liam ( our representative from Inside Asia) sent us a plan that matched all our requests. We saw so much...

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Ratings

Overall
★★★★★

Liam ( our representative from Inside Asia) sent us a plan that matched all our requests. We saw so much of Vietnam and meet some great people. The different trips we had gave us a wide experience of life in Vietnam. Each of our guides were so knowledgeable and easy to chat to with advice of shops and restaurants to visit during our stay .

Travel consultant
★★★★★
Liam Koehler

Easy to talk too, listened well and planned a trip to match all our requirements . He kept in contact with updates we needed to know about . Liam answered emails and questions quickly and in depth .

Accommodation
★★★★★
Value for money
★★★★
Information pack
★★★★★
Douglas N
Traveled to
1 year ago
★★★★★

Absolutely fabulous.

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Ratings

Overall
★★★★★

Absolutely fabulous.

Travel consultant
★★★★★
Liam Koehler

Thank you, Liam. You were really good at listening to us and planning the holiday around our particular likes. You were also excellent at keeping us informed before the the holiday started and at checking in on us shortly after it began. Huge thanks!

Accommodation
★★★★★

Really good accommodation, that had character.

Value for money
★★★★
Information pack
★★★★★

Photos from the trip

Rabbit island palm fringed beach front
Angela L
1 year 1 month ago
★★★★★

Spot on itinerary- Liam interrupted our requirements really well - providing us with experiences within each country that made it...

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Ratings

Overall
★★★★★

Spot on itinerary- Liam interrupted our requirements really well - providing us with experiences within each country that made it even more fun

Travel consultant
★★★★★
Liam Koehler

Kept us informed- and listened to our requirements

Accommodation
★★★★★

All hotels had something special not your run of the mill international brands

Value for money
★★★★
Information pack
★★★★★
Fast flowing stream and lush green trees in Seoraksan National Park
Karen P
Traveled to
1 year ago
★★★★★

Brilliant trip and Alex is an excellent guide

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Ratings

Overall
★★★★★

Brilliant trip and Alex is an excellent guide

Travel consultant
★★★★★
Samantha Barrow

Samantha was very helpful and went out of her way to make the trip to South Korea very enjoyable

Accommodation
★★★★★

The room was comfortable and very clean

Value for money
★★★★★
Information pack
★★★★★