Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

Displaying 261 - 270 of 382

Judy B
Travelled to
7 years 10 months ago
★★★★★

Had a great trip with a well balanced city and country side tours.

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Ratings

Overall
★★★★★

Had a great trip with a well balanced city and country side tours.

Travel consultant
★★★★★
Charlotte Bower

She understood exactly what we wanted from our trip.

Accommodation
★★★★★
Value for money
★★★★★
Vietnamese cooking class in Hoi An
Barrett & Fong
Travelled to
8 years ago
★★★★★

The package that was put together exactly met our needs, was well priced and the logistics were very smooth and...

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Ratings

Overall
★★★★★

The package that was put together exactly met our needs, was well priced and the logistics were very smooth and efficient.

Travel consultant
★★★★★
Charlotte Bower

Charlotte was very helpful, knowledgable and efficient and very friendly.

Food market in Hoi An
Mark & Jo
Travelled to
7 years 11 months ago
★★★★★

Everything worked well. The only disappointment was having our Halong Bay trip cancelled but clearly that is not within your...

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Ratings

Overall
★★★★★

Everything worked well. The only disappointment was having our Halong Bay trip cancelled but clearly that is not within your control. All the guides and drivers were good. All pre-arranged hotels were excellent.

Travel consultant
★★★★★
Liam Koehler

Helpful and knowledgeable. He took trouble to listen to what we wanted and respond accordingly.

Accommodation
★★★★★

All excellent in different ways. La Siesta was fun Topas Ecolodge was spectacular Tam Coc Garden Resort was serene Ancient House was relaxed and comfortable.

Value for money
★★★★★
Mekong Delta food
Jean W
Travelled to
7 years 11 months ago
★★★★★

Knowledgeable staff, good info online and from staff, good contacts in local area, reliable.

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Ratings

Overall
★★★★★

Knowledgeable staff, good info online and from staff, good contacts in local area, reliable.

Travel consultant
★★★★★
Liam Koehler

Good advice on what to see and do, prompt responses to questions, good info packet and arrived timely.

Accommodation
★★★★★

Hotels/lodges were all in good locations and staff were very nice. Rooms were good size, food was good, pools were nice, etc.

Value for money
★★★★★
Night time street scene in Ho Chi Minh City
Sarah H
Travelled to
7 years 11 months ago
★★★★★

Everything went smoothly - lovely sites, great hotels and experiences jusst a generally brilliant holiday

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Ratings

Overall
★★★★★

Everything went smoothly - lovely sites, great hotels and experiences jusst a generally brilliant holiday

Travel consultant
★★★★★
Liam Koehler

Reat help and advice from Liam about the best things to see and infectious enthusiasm for Cambodia- and very fast responses to our questions while we were away.

Accommodation
★★★★★

Hotel accommodation was great - sadly in Siem Reap it coincided with a funeral of a local resident - initially the constant chanting and bells added to the ambience but by the end of the second day....

Value for money
★★★★
Vietnam - MuCangChai
Freda & Michael
Travelled to
8 years 1 month ago
★★★★★

Our honeymoon trip with InsideVitenam was just fantastic. We had a hiccup going out with our outgoing flights being delayed...

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Ratings

Overall
★★★★★

Our honeymoon trip with InsideVitenam was just fantastic. We had a hiccup going out with our outgoing flights being delayed getting into Hong Kong, and as a result we arrived into Hanoi in Vietnam 9 hours late. We were able to postponed our guided tour to the next day just on email and that was very convenient. All the transfers from one activity to another went very well and we were very well looked after.

Travel consultant
★★★★★
Charlotte Bower

It was very good, we highly recommend InsideAsia tours to our friends who are planning on making a trip there too.

Accommodation
★★★★★

We were really spoiled on our honeymoon. Every hotel knew in advance that we were newly weds and decorated our room beautifully (with swans made out of towels, flower petals, balloons, etc) or offered us a free drink or lots of cake. The rooms were all very nice, all unique from place to place too. Being able to spend time at the spa hotel in Hoi An was an absolute treat.

Value for money
★★★★★
Exterior of Hue's Imperial Tombs
Dick S
Travelled to
8 years ago
★★★★★

We had a brilliant holiday. The terrible things that were going on in Vietnam was such a large part of...

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Ratings

Overall
★★★★★

We had a brilliant holiday. The terrible things that were going on in Vietnam was such a large part of our youth, which made travelling to Hanoi, Da Nang, The Mekong and Saigon a surreal experience. Such a beautiful country and such welcoming people. A truly memorable holiday.

Travel consultant
★★★★★
Charlotte Bower

Well informed advice. Rapid response to any questions. Great documentation. What more could you want.

Accommodation
★★★★★

The Accor properties were uniformly of a very high standard. We loved our stay at the boutique hotel on the Mekong.

Value for money
★★★★★
Hanoi street scene
Martyn L
Travelled to
8 years ago
★★★★★

Having never been to Indochina, we needed someone with an insider view on what was needed. The holiday combination, including...

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Ratings

Overall
★★★★★

Having never been to Indochina, we needed someone with an insider view on what was needed. The holiday combination, including a river cruise was ideal and was what we wanted. The arrangements were all correct and always adequate.

Travel consultant
★★★★★
Liam Koehler

We found Liam to be very responsive to our needs, and came up with a good package at an acceptable price.

Accommodation
★★★★★
Value for money
★★★★
A woman in a conical hat in Hoi An
Adele E
Travelled to
8 years ago
★★★★★

All the transfers worked incredibly efficiently I had been warned about Vietnam scams for unwary tourists so I wasn't one...

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Ratings

Overall
★★★★★

All the transfers worked incredibly efficiently I had been warned about Vietnam scams for unwary tourists so I wasn't one of those because of you). On the Mekong Delta tour, I felt like the Queen with my own chauffeur, guide and even boat! The hotels were wonderfully atmospheric and in terrific locations and I absolutely adored the Ancient Village Resort in Hoi An.

Travel consultant
★★★★★
Charlotte Bower

I have used Inside Asia tours before which is why I used them again - and they certainly came up trumps this time too.

Streets of Monywa
Sarah
8 years ago
★★★★★

First rate - love everything that you do

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Ratings

Overall
★★★★★

First rate - love everything that you do

Travel consultant
★★★★★
Charlotte Bower

So helpful, responsive and even sorted out a last minute change that I had forgotten to communicate. Just excellent

Accommodation
★★★★
Value for money
★★★★★
Information pack
★★★★★