Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

Displaying 171 - 180 of 343

Glenn
6 years 7 months ago
★★★★★

I commented in a separate email to Charlotte

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Ratings

Overall
★★★★★

I commented in a separate email to Charlotte

Travel consultant
★★★★★
Charlotte Bower

I commented in a separate email to Charlotte

Farming with buffalo in Triem Tay village, near Hoi An
Theresa C
Traveled to
6 years 8 months ago
★★★★★

They listened to what we wanted from our trip and planned the right amount of days at each destination We...

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Ratings

Overall
★★★★★

They listened to what we wanted from our trip and planned the right amount of days at each destination We had a problem with one hotel and they dealt with it immediately well above our expectations.

Travel consultant
★★★★★
Liam Koehler

Very caring individual and very pleasant to work with.

Mick & Heather
6 years 8 months ago
★★★★★

The whole trip ran smoothly as set out in our personal programme

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Ratings

Overall
★★★★★

The whole trip ran smoothly as set out in our personal programme

Travel consultant
★★★★★
Charlotte Bower

Charlotte took on our comments of what hoped for and where we wanted to get to she took on our comments and surpassed expectations

Accommodation
★★★★★

All accommodation was excellent. We knew that there would be difficulties in organising our own accommodation in a relatively new tourist destination. Charlotte’s knowledge of the country was invaluable - some of the addresses were standout wonderful.

Value for money
★★★★
Information pack
★★★★★
Rice farming in Hoi An
Eveline W
Traveled to
6 years 8 months ago
★★★★★

Extremely y with Inside Asia's and the art begets me. In Cambodia your use of About.Asiaand the guide the provided...

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Ratings

Overall
★★★★★

Extremely y with Inside Asia's and the art begets me. In Cambodia your use of About.Asiaand the guide the provided spoke excellent English, made sure we missed the crowds' the previous sunrise Angkor Wat experience was a highlight aSo was the surprise picnic breakfast.

Travel consultant
★★★★★
Charlotte Bower

Quick responses and infinite patience.

Accommodation
★★★★

I enjoyed the Pandas boat very much. I thought the crew and staff were friendly, professional.

Value for money
★★★★★
Shwedagon Pagoda exterior
Lesley
6 years 8 months ago
★★★★★

Very efficient arrangements ensuring a great trip.

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Ratings

Overall
★★★★★

Very efficient arrangements ensuring a great trip.

Travel consultant
★★★★★
Liam Koehler

Despite our very late request, and Christmas and New Year holidays, Liam still managed to arrange our itinerary and requirements with patience, and very helpful suggestions.

Accommodation
★★★★★

Enjoyed staying at the smaller, more intimate hotels

Value for money
★★★★★
Information pack
★★★★★
Hot air balloons flying over the plains of Bagan
Uma
6 years 8 months ago
★★★★★

We enjoyed our trip despite our reservations (political) about visiting Myanmar.

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Ratings

Overall
★★★★★

We enjoyed our trip despite our reservations (political) about visiting Myanmar.

Travel consultant
★★★★★
Charlotte Bower

Very efficient, sound advice and excellent summary of the trip and general advice re Myanmar. Our queries were answered very promptly.

Accommodation
★★★★★

we found all of the hotels including the one in Golden rock to be very good.We esp liked Savoy - excellent manager Honey Win.

Value for money
★★★★
Information pack
★★★★★
Vietnam - MuCangChai
Luanne
Traveled to
6 years 8 months ago
★★★★★

I dont have words to explain how we loved our trip. We enjoyed our honeymoon and received many surprises from...

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Ratings

Overall
★★★★★

I dont have words to explain how we loved our trip. We enjoyed our honeymoon and received many surprises from guides and hotels. All guides arrived on time and all tours absolutely organized. So, was perfect time.

Travel consultant
★★★★★
Liam Koehler

Liam gave to us many details about Vietnam and helped to decide places and tours that approached what we liked. Our itinerary was exactly what we were after.

Trekking in Pu Luong
Luanne
Traveled to
6 years 8 months ago
★★★★★

I dont have words to explain how we loved our trip. We enjoyed our honeymoon and received many surprises from...

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Ratings

Overall
★★★★★

I dont have words to explain how we loved our trip. We enjoyed our honeymoon and received many surprises from guides and hotels. All guides arrived on time and all tours absolutely organized. So, was perfect time.

Travel consultant
★★★★★
Liam Koehler

Liam gave to us many details about Vietnam and helped to decide places and tours that approached what we liked. Our itinerary was exactly what we were after.

Accommodation
★★★★★
Value for money
★★★★
Vietnam noodle soup
Mary S
Traveled to
6 years 8 months ago
★★★★★

After outlining the goals of my trip, Charlotte did a great job of building a customized agenda that was perfect...

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Ratings

Overall
★★★★★

After outlining the goals of my trip, Charlotte did a great job of building a customized agenda that was perfect for my son and I.

Travel consultant
★★★★★
Charlotte Bower
Daily life on the streets of Hanoi
Stephanie S
Traveled to
6 years 9 months ago
★★★★★

Everything from planning the trip and the actual trip itself were spot on. Liam was super helpful in helping put...

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Ratings

Overall
★★★★★

Everything from planning the trip and the actual trip itself were spot on. Liam was super helpful in helping put together the trip at the planning stage and finding activities that would be suitable for a range of ages. The trip itself was extremely well organised and executed. We really enjoyed pretty much all of the trips and the tour guides were excellent.

Travel consultant
★★★★★
Liam Koehler

Fantastic - made my life very easy, I didnt need to do any of my own research and put together everything according to budget. Liam went above and beyond by doing several iterations of the trip to meet my family's many requirements.

Accommodation
★★★★

We traveled on a budget so the accommodation was fine but not amazing. For the price paid I would say its good value.

Value for money
★★★★★