Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

4.9
Excellent★★★★★

Displaying 181 - 190 of 356

Vietnam noodle soup
Bill F
Traveled to
Vietnam
6 years 10 months ago
★★★★★

Everything ran like clockwork. Pickups were there waiting for us, hotels were of a very high quality and the trips...

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Ratings

Overall
★★★★★

Everything ran like clockwork. Pickups were there waiting for us, hotels were of a very high quality and the trips were all very good.

Travel consultant
★★★★★
Liam Koehler

Always answered our queries more or less immediately. We had total confidence in his ability and knowledge.

Accommodation
★★★★

All the hotels were of a very good standard and were ideally situated

Value for money
★★★★★
Boy on a boat on Inle Lake
Glynis
6 years 9 months ago
★★★★★

Everything went very smoothly and efficiently and we had a wonderful holiday

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Ratings

Overall
★★★★★

Everything went very smoothly and efficiently and we had a wonderful holiday

Travel consultant
★★★★★
Charlotte Bower

Very prompt to answer queries and nothing seemed to be too much trouble

Accommodation
★★★★★

The Hotel by the Red Canal needs to provide a better quality breakfast

Value for money
★★★★★
Information pack
★★★★
Building exterior in Salay
Barbara
6 years 10 months ago
★★★★★

Perfect mix of activities and sightseeing

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Ratings

Overall
★★★★★

Perfect mix of activities and sightseeing

Travel consultant
★★★★★
Liam Koehler

Very helpful. Excellent choice of accommodation. Perfect mix of sightseeing and activities

Glenn
6 years 9 months ago
★★★★★

I commented in a separate email to Charlotte

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Ratings

Overall
★★★★★

I commented in a separate email to Charlotte

Travel consultant
★★★★★
Charlotte Bower

I commented in a separate email to Charlotte

Farming with buffalo in Triem Tay village, near Hoi An
Theresa C
Traveled to
Vietnam
6 years 10 months ago
★★★★★

They listened to what we wanted from our trip and planned the right amount of days at each destination We...

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Ratings

Overall
★★★★★

They listened to what we wanted from our trip and planned the right amount of days at each destination We had a problem with one hotel and they dealt with it immediately well above our expectations.

Travel consultant
★★★★★
Liam Koehler

Very caring individual and very pleasant to work with.

Mick & Heather
6 years 10 months ago
★★★★★

The whole trip ran smoothly as set out in our personal programme

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Ratings

Overall
★★★★★

The whole trip ran smoothly as set out in our personal programme

Travel consultant
★★★★★
Charlotte Bower

Charlotte took on our comments of what hoped for and where we wanted to get to she took on our comments and surpassed expectations

Accommodation
★★★★★

All accommodation was excellent. We knew that there would be difficulties in organising our own accommodation in a relatively new tourist destination. Charlotte’s knowledge of the country was invaluable - some of the addresses were standout wonderful.

Value for money
★★★★
Information pack
★★★★★
Rice farming in Hoi An
Eveline W
Traveled to
Vietnam
6 years 10 months ago
★★★★★

Extremely y with Inside Asia's and the art begets me. In Cambodia your use of About.Asiaand the guide the provided...

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Ratings

Overall
★★★★★

Extremely y with Inside Asia's and the art begets me. In Cambodia your use of About.Asiaand the guide the provided spoke excellent English, made sure we missed the crowds' the previous sunrise Angkor Wat experience was a highlight aSo was the surprise picnic breakfast.

Travel consultant
★★★★★
Charlotte Bower

Quick responses and infinite patience.

Accommodation
★★★★

I enjoyed the Pandas boat very much. I thought the crew and staff were friendly, professional.

Value for money
★★★★★
Shwedagon Pagoda exterior
Lesley
6 years 10 months ago
★★★★★

Very efficient arrangements ensuring a great trip.

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Ratings

Overall
★★★★★

Very efficient arrangements ensuring a great trip.

Travel consultant
★★★★★
Liam Koehler

Despite our very late request, and Christmas and New Year holidays, Liam still managed to arrange our itinerary and requirements with patience, and very helpful suggestions.

Accommodation
★★★★★

Enjoyed staying at the smaller, more intimate hotels

Value for money
★★★★★
Information pack
★★★★★
Hot air balloons flying over the plains of Bagan
Uma
6 years 10 months ago
★★★★★

We enjoyed our trip despite our reservations (political) about visiting Myanmar.

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Ratings

Overall
★★★★★

We enjoyed our trip despite our reservations (political) about visiting Myanmar.

Travel consultant
★★★★★
Charlotte Bower

Very efficient, sound advice and excellent summary of the trip and general advice re Myanmar. Our queries were answered very promptly.

Accommodation
★★★★★

we found all of the hotels including the one in Golden rock to be very good.We esp liked Savoy - excellent manager Honey Win.

Value for money
★★★★
Information pack
★★★★★
Vietnam - MuCangChai
Luanne
Traveled to
Vietnam
6 years 10 months ago
★★★★★

I dont have words to explain how we loved our trip. We enjoyed our honeymoon and received many surprises from...

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Ratings

Overall
★★★★★

I dont have words to explain how we loved our trip. We enjoyed our honeymoon and received many surprises from guides and hotels. All guides arrived on time and all tours absolutely organized. So, was perfect time.

Travel consultant
★★★★★
Liam Koehler

Liam gave to us many details about Vietnam and helped to decide places and tours that approached what we liked. Our itinerary was exactly what we were after.