Customer reviews and what they say

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Southeast Asia all our clients are sent a review form and here you can see what they are saying about their experience of travel to the region and of the service we offered both during the trip planning process and in the build-up to the trip.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideAsia experience.

Displaying 251 - 260 of 377

Phong Nha caves
John G
Traveled to
7 years 8 months ago
★★★★★

Excellent guiding, great hotel in Siem Reap. Cooking class in Hoi An excellent

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Ratings

Overall
★★★★★

Excellent guiding, great hotel in Siem Reap. Cooking class in Hoi An excellent

Travel consultant
★★★★★
Vicky Garnett

Flexible, made last minute changes.

Accommodation
★★★★
Sunset over U-bein bridge
Gill
7 years 10 months ago
★★★★★

It was really good to meet in an unhurried atmosphere to discuss the travel possibilities for us in Burma with...

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Ratings

Overall
★★★★★

It was really good to meet in an unhurried atmosphere to discuss the travel possibilities for us in Burma with Charlotte. From this initial meeting she was able to put together an itinerary that reflected our preferences, budget and style of travelling i.e.not in a group.

Travel consultant
★★★★★
Charlotte Bower

Charlotte responded swiftly to our enquiries, amendments, further advice and dealt with problems concerning our return flight seat accommodation with threatened to marr our last experience.

Accommodation
★★★★★

Every location was to a much higher standard than we had expected.

Value for money
★★★★★
Information pack
★★
Food market in Hoi An
Christine G
Traveled to
7 years 9 months ago
★★★★★

Inside Vietnam was easy to work with and very professional. All tours were seamlessly handles and included well organized tours

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Ratings

Overall
★★★★★

Inside Vietnam was easy to work with and very professional. All tours were seamlessly handles and included well organized tours

Travel consultant
★★★★★
Liam Koehler

Very informative and took our family requirements into consideration when planning the trip. Always responsive to any questions or inquires asked prior or during the trip.

Accommodation
★★★★

We loved the hotel in Cambodia - Viroth Hotel, staff, food, room, location was excellent.

Value for money
★★★★
Floating market on the Mekong Delta
Valerie D
Traveled to
7 years 10 months ago
★★★★★

Most enjoyable. Received all necessary informaiton required for the trip

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Ratings

Overall
★★★★★

Most enjoyable. Received all necessary informaiton required for the trip

Travel consultant
★★★★★
Liam Koehler

Very helpful and knowledgable about our destination

Tour of a Vietnamese market with Chef Ai
Laura D
Traveled to
7 years 9 months ago
★★★★★

EXCELLENT WONDERFUL EXPERIENCE

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Ratings

Overall
★★★★★

EXCELLENT WONDERFUL EXPERIENCE

Travel consultant
★★★★★
Charlotte Bower

VERY HELPFUL WITH GOOD ADVISE

Judy B
Traveled to
7 years 9 months ago
★★★★★

Had a great trip with a well balanced city and country side tours.

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Ratings

Overall
★★★★★

Had a great trip with a well balanced city and country side tours.

Travel consultant
★★★★★
Charlotte Bower

She understood exactly what we wanted from our trip.

Accommodation
★★★★★
Value for money
★★★★★
Vietnamese cooking class in Hoi An
Barrett & Fong
Traveled to
7 years 11 months ago
★★★★★

The package that was put together exactly met our needs, was well priced and the logistics were very smooth and...

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Ratings

Overall
★★★★★

The package that was put together exactly met our needs, was well priced and the logistics were very smooth and efficient.

Travel consultant
★★★★★
Charlotte Bower

Charlotte was very helpful, knowledgable and efficient and very friendly.

Food market in Hoi An
Mark & Jo
Traveled to
7 years 10 months ago
★★★★★

Everything worked well. The only disappointment was having our Halong Bay trip cancelled but clearly that is not within your...

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Ratings

Overall
★★★★★

Everything worked well. The only disappointment was having our Halong Bay trip cancelled but clearly that is not within your control. All the guides and drivers were good. All pre-arranged hotels were excellent.

Travel consultant
★★★★★
Liam Koehler

Helpful and knowledgeable. He took trouble to listen to what we wanted and respond accordingly.

Accommodation
★★★★★

All excellent in different ways. La Siesta was fun Topas Ecolodge was spectacular Tam Coc Garden Resort was serene Ancient House was relaxed and comfortable.

Value for money
★★★★★
Mekong Delta food
Jean W
Traveled to
7 years 10 months ago
★★★★★

Knowledgeable staff, good info online and from staff, good contacts in local area, reliable.

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Ratings

Overall
★★★★★

Knowledgeable staff, good info online and from staff, good contacts in local area, reliable.

Travel consultant
★★★★★
Liam Koehler

Good advice on what to see and do, prompt responses to questions, good info packet and arrived timely.

Accommodation
★★★★★

Hotels/lodges were all in good locations and staff were very nice. Rooms were good size, food was good, pools were nice, etc.

Value for money
★★★★★
Night time street scene in Ho Chi Minh City
Sarah H
Traveled to
7 years 10 months ago
★★★★★

Everything went smoothly - lovely sites, great hotels and experiences jusst a generally brilliant holiday

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Ratings

Overall
★★★★★

Everything went smoothly - lovely sites, great hotels and experiences jusst a generally brilliant holiday

Travel consultant
★★★★★
Liam Koehler

Reat help and advice from Liam about the best things to see and infectious enthusiasm for Cambodia- and very fast responses to our questions while we were away.

Accommodation
★★★★★

Hotel accommodation was great - sadly in Siem Reap it coincided with a funeral of a local resident - initially the constant chanting and bells added to the ambience but by the end of the second day....

Value for money
★★★★